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Shipping policy

Absolutely — now that we confirmed the actual shipping tiers, I’d replace the old policy with this. I also cleaned up the weird HTML artifacts and made the difference between processing time and shipping/transit time much clearer.


Shipping Policy

Last updated: September 25, 2026

Thank you for shopping with Whim & Wonder Boutique! 💕 Below you’ll find everything you need to know about how and when your magical finds make their way to you.

✨ Processing Time

Most orders ship within 2–6 business days from one of our trusted partner warehouses.

Processing times may vary depending on the item:

  • Ready-to-ship items: Typically ship within 2–6 business days
  • Graphic tees & sweatshirts: Typically ship within 5–7 business days, as these items are made to order
  • Preorders: Estimated shipping windows are listed on each preorder product page. Please keep in mind that preorder timelines are estimates and may shift slightly based on manufacturer schedules.

Business days do not include weekends or holidays.

📦 Shipping & Delivery Time

Once your order has been processed and handed to the carrier, most U.S. orders arrive within 3–7 business days.

Please remember that processing time and shipping time are separate. For example, an item may take a few business days to process before it is shipped and begins its journey to you.

Carrier delays, weather, holidays, and other circumstances outside our control may occasionally affect delivery times.

🚚 U.S. Shipping Rates

We keep shipping simple with flat-rate shipping based on your order total:

  • Orders up to $49.99: $5 shipping
  • Orders $50–$74.99: $7.50 shipping
  • Orders $75+: $10 shipping

No matter how much you order, standard U.S. shipping will never cost more than $10. 💕

From time to time, we may also offer free shipping promotions or rewards on qualifying orders.

📬 Multiple Shipments

Whim & Wonder partners with several trusted vendors and fulfillment partners. Because items may ship from different locations, an order containing multiple products may arrive in more than one package.

You may receive separate tracking information for each shipment. There is no additional shipping charge to you simply because we need to split your order into multiple packages.

💕 Order Changes & Cancellations

Many orders begin processing shortly after they are placed, so we cannot guarantee that an order can be changed or canceled once submitted.

If you need to make a change, please contact us as soon as possible. We’ll always do our best to help before your order enters fulfillment.

📍 Incorrect or Incomplete Addresses

Please double-check your shipping address before submitting your order.

Whim & Wonder is not responsible for delays, failed deliveries, or lost packages caused by an incorrect or incomplete address provided at checkout.

If a package is returned due to an address issue, additional shipping charges may apply to have the order resent.

📦 Lost, Delayed or Missing Packages

If your tracking appears delayed or has stopped updating, please allow additional time for the carrier to complete delivery. Carrier delays can occasionally happen after a package leaves our fulfillment partner.

If tracking shows Delivered but you cannot locate your package, we recommend:

  1. Double-checking the delivery address on your order
  2. Checking around your property, mailbox, parcel lockers, and other possible delivery locations
  3. Checking with household members or neighbors
  4. Allowing up to 48 hours, as carriers occasionally mark packages delivered shortly before they actually arrive
  5. Contacting the carrier with your tracking number for additional delivery information

Once a package has been marked delivered by the carrier, Whim & Wonder cannot guarantee replacement or reimbursement for packages that are lost or stolen after delivery. However, please reach out to us if you’re having trouble with an order — we’ll always do what we can to help. 💕

💖 Questions? We’re Here to Help!

Have a question about your order or shipping? Please contact us and we’ll be happy to help.

Thank you for shopping small and supporting a little boutique run with lots of love, plenty of multitasking, and a little bit of magic by one busy Deaf mama. 🤟💕✨